Starting in July 2010, AFNIC will publish a monthly dashboard measuring the quality of its services.As part of its official appointment as the .fr domain name Registry, AFNIC is committed to disclosing details about its performance in relation to its quality of service targets.
The QoS targets are described in Appendix 3 of the Agreement signed with the State and focus on:
The DNS service (Domain Name System);
The registration service;
Customer service.
A dashboard will be published every month on the website dedicated to AFNIC's operational news at the following address:http://operations.afnic.fr/en/documents#quality
The dashboard is aimed at promoting greater transparency and speed of response. It also reinforces the communication system already in place, especially the operational news website which provides a real-time snapshot of service performance as well as scheduled maintenance operations and forthcoming projects.
For more details check out www.afnic.fr
- Follow us on :
